Network Supply Chain Manager

Shape the Future of HomeServe's Contractor Network

What You'll Be Doing

• Deliver the HomeServe Supply Chain Strategy, ensuring a robust and scalable contractor network.
• Identify, attract and onboard new contractors to strengthen network capacity and capability.
• Build and maintain a pipeline of high quality contractors to meet changing business demands.
• Work closely with Area Service Managers to develop regional capacity plans and allocate work effectively.
• Act as the key relationship manager during contractor selection, onboarding and induction, ensuring a smooth transition into operational delivery.
• Lead commercial negotiations, agreeing rates and contractual terms while ensuring accurate system and contract documentation.
• Conduct cost audits, benchmarking exercises and spend analysis to identify efficiencies and opportunities for cost savings.
• Support contractor performance management through regular review meetings, improvement plans and operational performance monitoring.
• Analyse performance data and business intelligence to identify trends, risks and opportunities.
• Drive continuous improvement initiatives that enhance service delivery, contractor engagement and customer satisfaction.

We're looking for someone who can balance strategic thinking with strong operational delivery and stakeholder management.

Essential Experience & Skills

• Proven experience within a Supply Chain, Supplier Management or Contractor Network role.
• Strong commercial awareness with excellent negotiation and influencing skills.
• Ability to analyse, interpret and present operational and financial data.
• Excellent communication skills, both written and verbal.
• Experience building and maintaining effective relationships with stakeholders at all levels.
• Strong understanding of field-based service operations and customer focused environments.
• A proactive approach to problem solving and continuous improvement.

Desirable

• Knowledge of a multitude of trades.
• Experience managing a nationwide contractor network.
• Evidence of continuing professional development.
• Understanding of resource planning and operational performance management.

Why Join HomeServe?

At HomeServe, you'll join a business that genuinely values innovation, collaboration and customer excellence. In return for your expertise, you'll have the opportunity to:

• Influence a critical area of the business with nationwide impact.
• Work closely with senior operational leaders and key stakeholders.
• Drive meaningful improvements in performance, efficiency and customer outcomes.
• Be part of a supportive and collaborative team environment.
• Access ongoing development and career progression opportunities.

Ready to Make an Impact?

If you're an experienced Supply Chain professional with a passion for building strong partnerships, driving performance and delivering operational excellence, we'd love to hear from you.

Apply today and help shape the future of HomeServe's contractor network.