HomeServe are currently recruiting a Fleet operations Coordinator to join our Fleet Services Team. The role will be based in Walsall with occasional travel to our other sites for Team Meetings.
This is a full-time position offering a salary of £32,000.
ABOUT THE DEPARTMENT
HomeServe’s Fleet Services department plays a vital role in supporting our field engineering teams by ensuring the effective procurement, maintenance, and strategic management of our diverse vehicle fleet including light commercial vehicles, company cars, and grey fleet. The seamless coordination and distribution of vehicles, tools, parts, and equipment is essential to the ongoing success of our frontline teams.
ABOUT THE ROLE
In this role, you’ll support the Head of Fleet and Fleet Manager in the day-to-day coordination, compliance, and operational efficiency of our fleet. From overseeing vehicle logistics and new starter kit provision to managing vehicle off-road incidents and supporting compliance, your work will be central to ensuring our engineers have the tools they need, when they need them.
Key Responsibilities Include:
- Support the Head of Fleet and Fleet Manager with the controlled and compliant management of the fleet, in line with legislation.
- General maintenance duties of all fleet vehicles to include checking tyre tread depth, oil change, changing wiper blades, etc.
- Coordinate allocation and logistics of all fleet vehicles across the business.
- Manage and monitor vehicle off-road (VOR) incidents and ensure timely resolutions.
- Ensure systems reconciliation and maintain accurate fleet records.
- Oversee fleet administration functions, including managing the fleet mailbox.
- Organise new starter vehicle allocation and kit provision, working closely with the field and L&D teams.
- Handle all vehicle logistics, handovers, de-fleeting and kit coordination with stores.
- Provide support and advice to the field on vehicle queries and concerns.
- Liaise with suppliers and maintain strong external relationships.
- Manage vehicle compliance processes and produce regular and ad-hoc fleet reports.
- Maintain unassigned vehicle standards (e.g. duty of care checks, valeting).
- Process fuel card orders, fines, and relevant toll/tag arrangements.
- Carry out any other reasonable fleet-related tasks as required.