Technology & Change
Location
Walsall
Hours Per Week
40
Competitive + £5500 Cash/Car Allowance + 10% Yearly Bonus
Careers Site Advertising End Date
16 May 2025

About The Role

HomeServe are currently recruiting for an experienced Project Manager to join the Technology & Change Team. The ideal candidate will be self-motivated and have experience delivering both business change & IT projects end to end.

Our team work in a hybrid way, mostly remote with a minimum of two days a week in the Walsall office. Occasionally, there may be times where you will need to work from our Nottingham or Preston offices.

PRINCIPAL ACCOUNTABILITIES

Accountable for delivering a range of projects across our diverse portfolio you will be experienced in all stages of the project management lifecycle. You will be comfortable working at pace whilst maintaining quality and have an eye for detail, with well-honed stakeholder management skills both verbally, and in writing.

Specifically you will: 
  • Mobilise projects from Initiation, standing up the project team and establishing project governance in accordance with our framework
  • Ensure all mandatory project artefacts are produced to a high standard.
  • Produce, maintain and manage to a detailed project plan, identifying the critical path and any associated dependencies
  • Demonstrate effective management of Risks, Assumptions, Issues, Dependencies
  • Be responsible for shaping and actively managing the Project budget and resource forecasts
  • Engage with key stakeholders regularly in person and in writing via regular project reporting

Monitor and Control

  • Ensure appropriate controls are in place for time, cost and quality
  • Ensure detailed base lined plans are produced; critical path is signed off and reported against
  • Monitor, track and report to key IT and business stakeholders
  • Ensure appropriate risk, issues, assumptions and dependency management is in place, liaise with business and IT stakeholder for identification, escalation and mitigation.
  • Ensure compliance to the governance structure, including stage gates, as defined in the life cycle
  • Support project quality checks, and quality assurance activities across the portfolio

Relationship Management

  • Develop and maintain effective relationships with the product owner or project sponsor and business team
  • Engage and build relationships with the delivery team and stakeholders who will be required to support and deliver the project
  • Coordinate and liaise with 3rd parties where appropriate for the delivery and coordination of the IT technical tasks

Financial Control

  • Develop, co-ordinate and establish the business case for projects
  • Monitor budgets regularly to ensure budget remains within the agreed financial governance
 

About You

To be successful in this role you will need to have the following knowledge, skills and attributes:

Qualifications

  • PRINCE2 / AgilePM / APM PMQ or similar Project Management accreditation
  • APMG Change Management or similar is desirable

Essential

  • Experience in delivering multiple projects concurrently
  • Experience of managing project level budgets from £100k to up to £1M
  • Experience of producing and managing resource forecasts
  • Experience in managing technical projects, end to end, through the full project lifecycle
  • Experience in business change projects, end to end, through the full project lifecycle
  • Experience of shaping, developing and establishing business case for projects
  • Experience of mobilising projects, identifying and organising resources and establishing the project governance (within the appropriate governance framework)
  • Experience of delivering projects using a variety of project management methodologies to the agreed time, quality and cost plans and agreed governance
  • Excellent communication skills
  • Able to convert technical jargon to a business audience
Desirable
  • Experienced reporting up to board level

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