Technology & Change
Location
Walsall
Hours Per Week
40
Grade E
Careers Site Advertising End Date
16 Aug 2022

About The Role

HomeServe is looking to recruit a PMO Analyst into its Technology & Change department


The role is working in our hybrid way, mostly working from home but with a requirement to travel to our Walsall office when needed.


Grade E salary + 7% bonus, up to 6% matched pension & 25 days holiday

The PMO Analyst will:


  • Partner with other Programme/Project Managers to ensure that the governance, documentation and effective performance management in place is fit for purpose, whilst maintaining a pragmatic delivery approach.
  • Responsible for supporting a common set of best practices, principles and templates for managing projects as well as tracking and reporting on Programme/Projects to management. Provides advice and guidance in the use of organisational standards.Assists projects, programmes, functions or teams in planning the quality management for their area of responsibility. Assists in the development of new or improved practices and facilitates localised improvements to the quality system or services. This includes use of internal tools and systems, producing highly structured and well-organized work, including breakdown plans, dependencies, resource allocation, etc
  • Enhance Programme/Project governance items with minimal direction including Program and Project initiation documents, Project progress tracker, Budget tracker, Reporting Tools, Change requests, etc.
  • Plans, organises and conducts formal independent audits of complex projects, major programmes or functional areas.
  • Prepares and reports audit findings and determines the risks associated with those findings and ensures that corrective actions are carried out.
  • Create a clear Portfolio view of expected workload for each Programme/ Project, assess resources needs, understand key deliverables and identify dependencies and possible issues across teams. Role profile template v3 Reward & Benefits March 2016
  • Produce relevant Management Information (KPI’s) on Programme/Project performance and trends, including finances, benefits, progress against goals and key drivers. These views will include analysis of patterns and trends and aggregated information across the portfolio which can be used at SteerCo and Executive level.
  • Support the identification of specific leading/lagging measures and mechanisms by which KPI’s can be measured, and plans to activate these mechanisms at the required time.
  • Developing the department skills, knowledge and competence in Programme/ Project delivery and PMO services.
  • Provides tools and techniques to the Portfolio team for project prioritization, midstream evaluation & strategic alignment.

 

About You

To be successful in this role you will need to have the following knowledge, skills and attributes: 

Essential:

  •  A minimum of 3 years experience of working in a project / programme / portfolio environment, ideally as a senior PMO role.
  • Excellent understanding of the role of PMO within a project / programme / portfolio environment.
  • Skilled in working closely with internal project delivery resources in an IT environment to ensure workloads are well managed and delivery expectations are met.
  • In depth skill and understanding of risk management, dependency management, reporting of milestones, benefits management, financial management and budget management as it applies to a project, programme and portfolio of change.
  • Experienced in effective communications with stakeholders, written and oral, being both articulate and able to engage stakeholders at all levels of the organisation.
  • Proactive, flexible with a can-do attitude with ability to challenge, drive and motivate across the department to get the optimum outcome.
  • Strong proven analytical skills with attention to detail, in checking and challenging data & information provided.
  • Good prioritisation skills, to balance key priorities.
  • Knowledge of project management methods, tools and techniques.
  • Excellent computer skills including applications in Microsoft Office / Google Tools and high proficiency in Excel. Strong skills in Microsoft Project would be an advantage.
  • Able to ensure the implementation of the appropriate governance policies.


Desirable:

  • Educated to degree level or equivalent, or an equivalent level of experience
  • Knowledge of waterfall, agile and scrum based methodologies
  • Experience working in a matrix-managed / FCA regulated / Insurance environment
  • Project Management formal qualification (i.e Prince, APM, PMP, etc.)
  • Able to maintain and evolve change governance to ensure appropriate controls and reporting are in place and in line with company expectations


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