Something
to smile about!

We’re recruiting…
Claims Advisors, Preston
Customer Service Representatives, Walsall

Help our Customers
and we’ll help you grow your career

If you’re friendly, determined and eager to learn, we’ll give you all the support and training you need for a great career. Our Customer Service teams play a vital role, particularly during this challenging time and when you take care of our Customers, we’ll take care of you.
Read how we’re handling COVID-19 at HomeServe.

Come and join us

If you’re ready to make the most of your customer service skills, join our team
and enjoy plenty of opportunities for personal development, apply today.

Different roles, for different people

We have two different roles to choose from. You won’t need contact centre experience for either – you’ll receive appropriate training before you pick up a customer call, giving you all the knowledge and support you need to succeed. As we’re a 24/7 business, you’ll work in shifts, with start and finish times dependent on the role (see our FAQ’s).

Where to find us

We’re looking for people to join us in two different locations; Preston and Walsall. Click on the maps below to see exactly where our offices are based and figure out your journey to work.

We keep
life moving

We’re one of the country’s leading home assistance providers. Over 1.8 million Customers trust us to keep life on track when trouble strikes. Whether it’s fixing broken boilers or repairing faulty electrics, we’ve been taking care of the nation’s homes for over 25 years. Put simply, we love helping people.

You can feel the warmth
when you walk through the door

Our supportive environment means everyone can feel valued, be themselves and do their best. And because our People always go the extra mile to help our Customers, we reward them with great benefits, including:

Free HomeServe 'Cover 8' Policy

One Plan

Pension scheme

Rewards & recognition

Career progression

Product & services discounts

Still connected,
even when we can’t be together

During COVID-19 restrictions, we made sure every single member of our Customer Service teams was able to safely work from home and stay in touch with their colleagues.

Got a question?

Here are some of our most frequently-asked questions – take a look before you apply.